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From: Michael Will
Date: Wed, 05 Jun 1996 12:46:51 -0700
Subject: Re: CX-12 plates

William R. Epping wrote:
>
> First of all, apologies to Michael Will. Our technician said there were a
> couple of reeds strained in addition to the blown one so she installed a new set
> of plates, regular C by mistake. We are currently out of tenor C plates and
> instruments, but will send you a new set when they arrive. Or would you prefer
> us to issue a pick-up on your CX-12 when we get the plates so that we can
> install them for you?

I'll gratefully accept and install the tenor C plates. Rick, thanks for intervening
on my behalf--that's above and beyond the call of duty--I promise I won't come to
rely on it %^]. Rick can't/won't say it directly, but despite the accidental plate
switch, it's hard to fault Hohner for installing *brand new CX-12 plates* which
retail for about $75-80 for the $15.00 repair charge! And this was before they new
I was a senator, er, I mean member of Harp-L...

That's not the first time I've gotten what I consider more than I paid for from
Hohner repair.

Mic'l