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From: Hugh Messenger
Date: Thu, 31 Oct 1996 01:46:13 -0600 (CST)
Subject: ADMINISTRIVIA - Steve de Bruyn

Anyone know where Steve's disappeared to? I just noticed that his mail is
bouncing.

Apologies for the blizzard of amdinistrivia mail - it's been a bad hair
day here at Muppet Labs.

[More detail than you want to know follows, but while I'm explaining my
"job", I might as well. If you are a member of the harp-l-dawn-patrol,
you probably ought to read this ...]

If I'm reading the mail headers right, then anyone sending mail to harp-l
knows that mail to Steve has been bouncing, because they get several
copies of a bounce message from PCMA~omewhere or other saying so.
Given that I've sent so many messages to harp-l in the last few days,
you'd have thought I would have noticed.

The trouble is, only about 1% of bounce mail gets back to the sender of a
message to harp-l. The rest correctly processes the headers majordomo
inserts into the message saying "send errors and failed delivery reports
to harp-l-boun~arply.com", which is me. Or rather, a set of filters
which intercept it and dump it in a folder which I look at once a week ...
or month ... or never.

These filters also catch mail coming back to me as "me", the sender of a
message to harp-l, as opposed to "harp-l-bounce". So stuff like the
PCMAIL bounces go in with other, erm, 14,567 bounce messages produced
by harp-l so far this month.

So. The dawn patrol should let me know when senders of mail start to
receive bounce messages.

*VERY* soon the web interface will give the dawn patrol a way of handling
bounce mail themselves, i.e. a form with a button to move the offending
address onto harp-l-friends, kind of like SET NOMAIL in the WKU days,
without requiring "operator intervention".

ttfn.

-- hugh